Even these guidelines clearly specify that to maintain code compatibility, the Customers must enter into AMC which is generally 30% and is payable 90 days after go alive. This email contained some guidelines which we had put up at. On 18th March, 2011, an email was sent by Tally Solutions, Bangalore to all their Partners. After 90 days, the Customer must go for AMC if they need support services.This is mentioned clearly at our web-site FREE Support Services with product sale for 90 days. from the very first day), we have been following the same policy i.e. Shweta Softwares launched its products and tools for Tally Integration in 2007. This post is an attempt to put forth our views on this subject matter. (PS: In most of the cases, the question is raised only after expiry of the 90 days). Why the FREE Support period is only for 90 days and not 1 Year ? - Often Customers ask us this question.
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